• Please add your favorite items into the cart and check-out. 
• The order may be canceled if we failed to contact the customer by phone.

• The earliest pick up time of confirmed order (with payment) before 6pm is 3 days after.
• For PICK-UP ONLY orders, customers will need to pick-up at a specified store in Hong Kong. 
• DELIVERY ONLY order will be sent on or before the delivery date selected when checkout.
• The actual delivery date depends on the schedule of courier.
• Orders will be delivered from 10am to 6pm for commercial addresses and 10am to 10pm for residential addresses (public & statutory holidays excluded).
• All delivery service restrictions refer to courier. 
• Delivery service is not available to all borders, restricted areas and outlying islands including Discovery Bay, Ma Wan, Ping Chau, Cheung Chau, Mui Wo, Lamma Island.
• Deliveries requiring walk-up floors are not available.

We accept different payment methods in below: 

• Credit Card : Visa, MasterCard, American Express, Union Pay
• Alipay HK
• WeChat Pay HK
• PayMe
• Octopus

• Once an order has been placed and confirmed, no cancellation or changes will be accepted. All flowers sold are non-exchangeable and non-refundable.

• Photo is for reference only.
• Promotions are not applicable to the delivery cost and other extra charges.
• The pick up location CANNOT be changed after confirmation.