How to order?
- Please add your favorite items into the cart and check-out.
- The order may be canceled if we failed to contact the customer by phone.
- The earliest pick up time of confirmed order (with payment) before 6pm is 3 days after.
- For PICK-UP ONLY orders, customers will need to pick-up at a specified store in Hong Kong.
- DELIVERY ONLY order will be sent on or before the delivery date selected when checkout.
- The actual delivery date depends on the schedule of courier.
- Orders will be delivered from 10am to 6pm for commercial addresses and 10am to 10pm for residential addresses (public & statutory holidays excluded).
- All delivery service restrictions refer to courier.
- Delivery service is not available to all borders, restricted areas and outlying islands including Discovery Bay, Ma Wan, Ping Chau, Cheung Chau, Mui Wo, Lamma Island.
- Deliveries requiring walk-up floors are not available.
We accept different payment methods in below:
- Credit Card : Visa, MasterCard, American Express, Union Pay
- Alipay HK
- WeChat Pay HK
Cancellation, return and refund
- Once an order has been placed and confirmed, no cancellation or changes will be accepted. All flowers sold are non-exchangeable and non-refundable.
- Photo is for reference only.
- Promotions are not applicable to the delivery cost and other extra charges.
- The pick up location CANNOT be changed after confirmation.