• Please add your favorite items into the cart and check-out.
• The order may be canceled if we failed to contact the customer by phone.
• For floral items, only specific collection will be offered in Valentine's Day period.
  

Free pick-up is available at specified stores in Hong Kong except hamper orders.

The pick up location CANNOT be changed after confirmation.

Extra preparation day for pick up and delivery will be needed if the payment is made after cut off time.

Delivery service for flower orders over $1,200 (Certain charges may apply for Remote areas & outlying islands)

SHIPPING FEE FOR 8-16 FEB PERIOD

• Hong Kong Island - $250
• Kowloon - $250
• New Territories - $350
• Remote areas & outlying islands - $450

SHIPPING FEE

• Hong Kong Island - $180
• Kowloon - $180
• New Territories - $180
• Remote areas & outlying islands - $350

Regarding the preparation and order cut off time, please refer to the product pages.

For the corporate sales items, please refer to the product pages.

We accept different payment methods in below:

• Credit Card : Visa, MasterCard, American Express, Union Pay
• Alipay HK
• WeChat Pay HK
• PayMe
• Octopus

• Once an order has been placed and confirmed, no cancellation or changes will be accepted. All flowers sold are non-exchangeable and non-refundable.
• For the corporate sales orders, please contact corporatesales@agnesb.com.hk. 

• Photo is for reference only.
• Promotions are not applicable to seasonal items such as Valentine’s Day, delivery cost, charge of shopping bag and message card.
• The cake message plaque, flower message card and pick up location CANNOT be changed after confirmation.
• As flowers are natural products, colors may vary from that shown in the photo reference. The final product may consist of different types or colors of flowers within the bouquet. 
• Shopping bag is mandatory for Love Goes On, Flower Box and Wedding products.