Delivery / Pick Up
For the online orders of cake, chocolate and lifestyle items, customers will need to pick-up at stores. Only flower orders are offered delivery services at certain charges (based on specified location).
- Collect in Hong Kong shops only.
- You can choose the pick-up location and time upon checkout.
- Please be reminded that the pick up location CANNOT be changed after confirmation.
- You can choose the delivery time upon checkout.
- Please be reminded that the shipping address CANNOT be changed after confirmation.
- Typhoon 8 and above & Black Rainstorm Signal: The flowers will be delivered on the next available day.
- Promotions are not applicable to delivery cost.
- Delivery service is not available to all borders, restricted areas and outlying islands including Ping Chau, Cheung Chau, Mui Wo, Lamma Island.
- Charge is for one delivery only. If the delivery is unsuccessful due to 1. the sender’s provision of incorrect or incomplete information 2. the receiver not being at the address provided (moved, out of town etc) 3. the concierge unwilling to sign for the order. Once the second delivery charge has been paid, we will deliver the order on the next available date.